About Blue Elk Advisors
About Blue Elk Advisors
About Blue Elk Advisors
We are a team of auto finance experts dedicated to improving your aftermarket processes to make them as efficient, effective, and compliant as possible. With extensive experience working with federal and state agencies, including the CFPB, we possess a thorough understanding of examination objectives and outcomes. We provide solutions tailored to the unique requirements of your organization.
Our Approach
About Blue Elk Advisors
About Blue Elk Advisors
Whether you are a large or small lender, we can help you navigate the difficult regulatory landscape with our customized solutions. Our approach is based solely on your specific needs and goals with an understanding of your risk tolerance. We are your personal business consultant and will meet you wherever you are in the process to maximize your organization’s efficiency and effectiveness.
Blue Elk Advisors Consulting Services
Aftermarket Product Cancellation Strategies
Whether you are thinking about using a third party platform or not, we can help you get to the right answer. We are experts in both major systems in the marketplace. We will work with you to choose the solution that is right for your institution or help you design the best internal process possible.
Loan Servicing Strategies
If your organization needs help with collection strategy, policy and procedure, remarketing, complaint management or any other loan servicing area, Blue Elk Advisors can help.. We have decades of experience and will drive improvements in your processes.
Compliance Workshops
These workshops are tailored to focus on your specific concerns regarding aftermarket product refund compliance management with agendas based on your unique needs. Half and full day sessions available.
Regulatory Exam Workshops
Our partners have participated in multiple state and federal regulatory exams. We have an excellent understanding of auditor expectations as well as likely outcomes based on the rigor of your process. We help design strategies to achieve the best outcome for your organization. Half and full day sessions available.
Refund Process Risk Assessment
Blue Elk Advisors will conduct a review of your aftermarket product refund process to include early payoff, repossession and total loss portfolios. We will identify risks within your process and suggest solutions based on our extensive experience with state and federal regulators as well as your needs and/or limitations. The level of detail and depth of the review is based on your organization's specific circumstances.
System Implementation and Training
We created requirements and facilitated improvements for both major cancellation systems and are expert users of both. Blue Elk Advisors can help you implement a new solution or train you on the best way to utilize the technology that you are already working with.
On-Call Consulting Services
If your organization wants a quick review or a knowledgeable voice to bounce ideas off, we can accommodate hourly engagements as well as large, long-term projects.
Aftermarket Product Marketing
Our unique background with ancillary products allows Blue Elk Advisors to identify service providers that provide best in class coverage for GAP, vehicle service contracts and a variety of other high value products lenders can offer to their consumers. Having a managed program with an industry leading provider can simplify the claims and refund process. We know the rules and we know good businesses to partner with.
In the News
Refunds and sales tactics: Navigating vague aftermarket oversight
Auto Finance News | February 20, 2024
Implementing uniform GAP refunds: Costly but necessary
Auto Finance News | December 18, 2023