The Operational Advantage
Blue Elk Advisors is a team of auto finance specialists dedicated to optimizing your processes to be efficient, effective, and compliant.
We possess a thorough understanding of examination objectives and outcomes, having worked extensively with federal and state agencies, including the CFPB.
We have over 10 years of experience developing, building, managing, and training teams to process aftermarket product refunds on auto loans.
We create tailored processes and solutions for lenders to execute required steps, ensuring consumer refunds are processed accurately and effectively.
We help lenders implement software solutions for cancellations and refunds and provide post-implementation support for exceptions and operational questions.
Why Choose the Insider
Our operational experience is our greatest asset. We’ve not only sat across the table from regulators but have also managed the day-to-day work, which means we know exactly how to teach you.
We Teach What We've Done
Our team has actually executed the work your lenders need to do, making us the most qualified to train and advise your teams.
Experts in Market Software
We are proficient with the two main software solutions available in the market and have extensive experience across all relevant technologies.
Beyond Consulting
We provide solutions that address your systems' lack of sophistication and outdated design, moving you past cumbersome and non-compliant processing.
Focused Niche Authority
As the only consulting firm dedicated to this part of auto loan servicing, our focus is unparalleled, ensuring you receive the highest level of specialized expertise.
Our Leadership Team
Rachael Clyde Benson
Co-Founder, Managing Partner
Recognized as one of the most knowledgeable operational experts in the product refund industry.
Mike Chalmers
Co-Founder, Managing Partner
Brings together decades of proven leadership in indirect auto finance with extensive experience in aftermarket product administration.
Who We Serve
We work with indirect auto lenders, big and small, to improve their process and compliance state.
Get Started Today
Ready to transform your aftermarket product compliance processes with expert guidance from the industry's only dedicated consulting firm? Contact our team.